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Job opportunity

Mental Health Clinic Manager

The Newly

Calgary, Alberta
Manage mental health clinic services at The Newly Institute in Calgary, applying clinical leadership and performance management expertise. Work Monday to Friday, 8:00 a.m. to 4:00 p.m.
This permanent, full-time manager leads day-to-day operations for a multidisciplinary clinic serving mental health programs. The role supports consistent service quality, client engagement, operational effectiveness, and financial performance. It also partners with Clinical Practice Leads, senior leadership, and People & Culture on improvement and staffing activities.
Key Responsibilities:

Ensure consistent, high-quality delivery across clinical programs
Drive patient satisfaction, efficiency, and cost-management indicators
Resolve client concerns respectfully and promptly
Review incidents and implement corrective actions
Monitor budgets, billing, receivables, and expenditures
Requirements:

Bachelor's degree in Nursing, Social Work, or related field
Five to eight-plus years in healthcare clinical or management capacity
Two to four years in WCB return-to-work contractual settings
Leadership experience of one to three-plus years
Proficiency with Microsoft Office Suite and EMR systems
Use clinical quality, financial oversight, and people leadership skills to manage mental health services at The Newly Institute.

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