AXON Networks seeks an Operational Excellence Manager to lead network automation and oversee operational frameworks. This technical expertise role drives innovations while collaborating closely with various teams.

You will be responsible for shaping and governing the Automation and Tools roadmap while fostering a culture of accountability within your team. With more than eight years in technical operations, your leadership will streamline processes and enhance service delivery. This includes developing readiness criteria and guiding cross-functional teams to ensure service reliability.

Key Responsibilities:
• Build operational cadences and performance metrics
• Own automation tools to improve network operations
• Define production-readiness standards for new services
• Lead cross-departmental collaboration and conflict resolution
• Create actionable insights from operational data

Requirements:
• 8+ years of experience in operational excellence
• Background in broadband and telecommunications
• Strong understanding of network infrastructures
• Experience with cloud environments and CI/CD
• Proven expertise in managing production incident responses

Contribute to AXON Networks' mission of enhancing customer relationships through operational excellence.
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Operational Excellence Manager - AXON Networks