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Job opportunity

Manage Service Department at Brandt

Brandt

Québec, Quebec 90.000 - 120.000
Join Brandt as a Service Manager, specializing in after-market support services and effective leadership of technician teams. Harness your skills in service management to drive operational success.

This full-time on-site opportunity requires the management of the service department's workflow, focusing on timely project execution and customer satisfaction. You will oversee teams, prepare quotes, and ensure compliance with quality and safety standards while enhancing performance metrics throughout the department.

Key Responsibilities:
• Organize service workflow to ensure timely service
• Strengthen customer relationships and service delivery
• Ensure compliance with operational standards
• Oversee work orders and timely billing processes
• Analyze performance metrics to improve operations

Requirements:
• 5-7 years in service and management experience
• Comprehensive knowledge of heavy equipment dealerships
• Proven leadership and communication skills
• Capacity for critical thinking and problem-solving
• Ongoing commitment to industry learning and improvement

Become a pivotal part of Brandt’s success by leading a committed service team and enhancing customer experiences.
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