Clio is seeking a Vice President of Global Customer Support to define and lead the multi-year strategy for support across its core platform and Clio Work, a legal AI assistant. You will own end-to-end service globally, report to the SVP of Customer Success, and partner with Product, R&D, Revenue and the executive team to shape the customer experience.
You will lead a 150+ person global organization across five locations, build a culture of continuous improvement, and drive an AI-first support

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Global VP of AI-First Customer Support