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Job opportunity

National Vice President of Client Operations

People Corporation

Winnipeg, Manitoba 180.000 - 280.000
Elevate client experiences as the National Vice President of Client Operations at People Corporation. Drive operational excellence, advisor productivity, and client retention across the organization.

This senior leadership role at People Corporation involves strategizing and implementing a scalable client operations model to boost profitability and growth. You'll lead regional Client Management Teams, ensuring alignment with national priorities while facilitating effective resource planning, risk management, and performance management.

Key Responsibilities:
• Provide national oversight for client operations structures
• Develop and implement national operating standards and metrics
• Establish performance management frameworks including KPIs
• Drive client retention and revenue protection strategies
• Champion operational readiness and continuous improvement initiatives

Requirements:
• Bachelor's degree in relevant field; MBA preferred
• 10+ years in client operations or management
• Proven leadership across multiple regions and large teams
• Strong financial and business acumen
• Experience in designing national operating models

Lead your team to enhance client satisfaction and business performance at People Corporation.
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