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Job opportunity

Founding CSM: Activation & Growth Leader

Terminal

Toronto, Ontario 190.409 - 232.722
Terminal is hiring a senior Customer Success Manager to own activation inside enterprise accounts from signed contract to go-live and activation at scale. You will drive time-to-value and build the foundational playbook with the COO, coordinating with a Strategic Account Manager and Customer Engineer in Toronto.
You will lead cadence, milestones, and risk management across multiple stakeholders, including product, data, security, and finance, ensuring successful go-lives and sustained activation.

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