Job opportunity
Strategic CSM: Drive Value for Tech Accounts
CDW
CDW in Mississauga is seeking a proactive Customer Success Manager to own a portfolio of 10–25 clients, focusing on outcomes, value realization, and customer experience across Sales, Professional Services, and Operations.
You will establish trusted advisor relationships, monitor service deliverables with governance, define goals and KPIs, and advocate for the customer while driving adoption of CX tools and continuous improvement.
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Apply on source site You will establish trusted advisor relationships, monitor service deliverables with governance, define goals and KPIs, and advocate for the customer while driving adoption of CX tools and continuous improvement.
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