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Job opportunity

School Programs Coordinator Toronto

Royal Ontario Museum

Toronto, Ontario
Coordinate onsite and online school programs at the Royal Ontario Museum in Toronto, using scheduling and customer service expertise. Support organized visits for educators and students.
As School Experiences Coordinator, you will manage bookings, payments, schedules, and logistics for ROM educational programs. You will supervise School Experiences Organizers, maintain attendance and financial records, and collaborate across Museum departments. The full-time contract is onsite in Toronto.
Key Responsibilities:

Coordinate registration, reception, scheduling, and program delivery logistics
Manage bookings, admissions, payments, learning spaces, and visitor flow
Resolve conflicts, cancellations, weather disruptions, and technical issues
Supervise organizers and coordinate assignments, attendance, and payroll reporting
Reconcile transactions, maintain records, and prepare departmental reports
Requirements:

Three years of post-secondary education or equivalent experience
Three years of administrative and customer service experience
Experience handling cash or processing payments
Proficiency with Microsoft Office and business applications
Booking, scheduling, payroll, or point-of-sale experience
Bring administrative coordination, financial accuracy, and customer service skills to ROM’s school programs in Toronto.

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