Support construction customers with product knowledge and order coordination as a Customer Service Specialist at Convoy in Acheson, Alberta. Your communication skills keep transactions accurate and deliveries moving.
Convoy seeks a self-sufficient, motivated Customer Service Specialist for its Edmonton location at 9675 266 Street, Acheson. The role serves construction-material customers through orders, quotes, returns, product education, supplier purchasing, payments, and inventory participation. Experience with building supplies or construction is preferred.
Key Responsibilities:

Process customer orders, quotes, and returns
Coordinate customer deliveries and pickups with operations
Explain products and applications to customers
Generate, place, and confirm supplier purchase orders
Receive payments, log sales, and follow procedures
Requirements:

Customer product procurement experience, preferably construction-related
Strong written and oral communication skills
Quick, accurate problem-solving ability
Excellent decision-making and initiative
Organization, attention to detail, and respectful teamwork
Use construction product knowledge, customer communication, and careful order administration to support Convoy customers from Acheson.

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Construction Materials Customer Service Specialist