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Job opportunity

Patient Care Retail Sales Specialist Ottawa

Avanti Software Inc.

Northeastern Manitoulin and the Islands, Ontario
Support Ottawa patients with medical equipment guidance, fittings, and compassionate customer service at Ontario Medical Supply. This is a full-time, permanent position.
As a Patient Care Retail Sales Specialist, you will assist patients, caregivers, and healthcare professionals with personalized product recommendations. Your work will include mobility aids, compression therapy, orthopedic bracing, wound-care supplies, and home-health equipment. Clinical knowledge and retail service support safe daily-living solutions.
Key Responsibilities:

Assess customer needs using clinically relevant questions
Recommend medical supplies and mobility equipment
Complete fittings and basic mobility-aid adjustments
Educate customers about product use, care, and maintenance
Process payments and document customer interactions accurately
Requirements:

Post-secondary education as a Personal Support Worker
Clinical experience in patient care or mobility support
Knowledge of infection prevention and PHIPA standards
Strong communication, organization, and patient-focused skills
Ability to stand and handle light equipment
Apply patient-care expertise, medical equipment knowledge, and compassionate retail service as part of Ontario Medical Supply’s Ottawa team.

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