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Job opportunity

Aviation Customer Service Agent

Executive Aviation

Cranbrook, British Columbia
Support airline passengers in Cranbrook through customer service, check-in assistance, and reliable airport operations. Executive Aviation offers part-time and full-time opportunities.
As a Customer Service Agent, you will create safe, stress-free experiences at the beginning and end of passenger journeys. Your work includes supporting kiosks, preparing aircraft, and coordinating boarding. Success requires communication, computer proficiency, punctuality, and flexibility.
Key Responsibilities:

Help passengers check in for their flights
Support passengers using self-serve kiosks
Prepare aircraft for on-time departures
Facilitate passenger deplaning and boarding
Follow airline and airport policies and procedures
Requirements:

Minimum two years in a customer-facing role
Proven punctuality and reliability in service environments
Strong individual and group communication skills
Computer and software proficiency
Flexible availability for shifts, weekends, and holidays
Bring dependable customer service, communication, and passenger support skills to Executive Aviation’s Cranbrook airport operations team.

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