Job opportunity
Fire Dispatch Centre Operator
City of Kelowna
Use calm communication and multitasking as a Fire Dispatch Centre Operator in Kelowna, handling urgent calls and radio traffic. Flexible shifts are required.
The Kelowna Fire Communication Centre handles 911 calls for more than 58 fire departments across regional districts. This position receives, directs, and dispatches emergency and non-emergency calls while maintaining communication with first responders. Strong computer skills, quick judgment, and accurate typing support the work.
Key Responsibilities:
Receive, direct, and dispatch emergency and non-emergency calls
Maintain communication with first responders throughout incidents
Monitor radio channels for updates and assistance requests
Complete required records, maps, and pre-plans
Operate equipment for call receipt, retention, and retrieval
Requirements:
Type a minimum of 40 words per minute
Listen, multitask, and gather information accurately
Use judgment to prioritize urgent requests quickly
Understand Kelowna and Regional District geographic layouts
Work flexible scheduled and relief shifts
Support emergency communications through accurate dispatching, radio monitoring, multitasking, and calm decisions at Kelowna Fire Communication Centre.
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Apply on source site The Kelowna Fire Communication Centre handles 911 calls for more than 58 fire departments across regional districts. This position receives, directs, and dispatches emergency and non-emergency calls while maintaining communication with first responders. Strong computer skills, quick judgment, and accurate typing support the work.
Key Responsibilities:
Receive, direct, and dispatch emergency and non-emergency calls
Maintain communication with first responders throughout incidents
Monitor radio channels for updates and assistance requests
Complete required records, maps, and pre-plans
Operate equipment for call receipt, retention, and retrieval
Requirements:
Type a minimum of 40 words per minute
Listen, multitask, and gather information accurately
Use judgment to prioritize urgent requests quickly
Understand Kelowna and Regional District geographic layouts
Work flexible scheduled and relief shifts
Support emergency communications through accurate dispatching, radio monitoring, multitasking, and calm decisions at Kelowna Fire Communication Centre.
#J-18808-Ljbffr