Retail Property General Manager

Lead retail property performance at RioCan through financial management, tenant relations, and operational oversight across a portfolio including Tanger Outlets, Ottawa.
Reporting to the Regional Director, Operations, the General Manager oversees property management and operations for RioCan properties. The position combines leadership, financial accountability, emergency response, and collaboration with Asset Management, Leasing, Construction, and marketing teams. You will support strategic goals and objectives for the centre.
Key Responsibilities:

Maximize portfolio financial and operational performance
Lead property management and operations functions
Supervise rent collection and resolve tenant receivable issues
Develop teams through training and performance management
Oversee emergencies, contracts, repairs, and regulatory compliance
Requirements:

Five to seven years of retail property management experience
Demonstrated financial management ability
Exceptional customer service and leadership skills
Excellent verbal and written communication skills
Proficiency in Word, Excel, Outlook, and Yardi
Bring retail property management, financial accountability, and collaborative leadership to RioCan’s Tanger Outlets, Ottawa portfolio.

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