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Job opportunity

Senior ServiceNow CMDB Implementation Specialist

Take-Two Interactive

Toronto, Ontario 144.000 - 225.000
Lead ServiceNow CMDB implementation with Discovery and Service Mapping expertise at Take-Two Interactive Software, Inc. in its evolving IT operations environment.
As a seasoned ServiceNow IT Operations Implementation Specialist, you will execute CMDB strategy, governance, and infrastructure roadmaps. Build foundational systems, define standards, and protect data integrity across diverse product and data owners. Translate operational challenges into scalable solutions through collaboration.
Key Responsibilities:

Lead CMDB and CSDM strategy implementation
Define CI classes, attributes, dependencies, and service mapping
Manage ServiceNow Discovery and Service Mapping lifecycle
Build IntegrationHub and Service Graph Connector integrations
Oversee CMDB health, normalization, and reconciliation
Requirements:

Deep ServiceNow and ITOM Visibility proficiency
Advanced JavaScript, GlideRecord, GlideAjax, and PowerShell
Expert Discovery patterns, credentials, and error handling knowledge
Understanding of ITSM, ITAM, VR, and ITIL
Experience with data analysis and quality governance
Apply ServiceNow, CMDB governance, Discovery, and Service Mapping expertise to strengthen Take-Two’s technology asset insights.

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