Job opportunity
Access Credit Union Member Services Representative
Access Credit Union Limited
Deliver accurate financial transactions and relationship-based service as a Member Service Representative at Access Credit Union. Support members in a professional branch environment.
This Member Service Representative provides financial service to existing and potential members. The work combines deposits, withdrawals, payments, account support, product knowledge, and relationship management. You will promote credit union products, identify referrals, and respond to inquiries across branch, phone, and email channels.
Key Responsibilities:
Process deposits, withdrawals, loans, payments, and exchange transactions
Balance cash drawers, ATMs, night deposits, and transactions daily
Resolve routine account and deposit instrument problems
Safeguard cash and negotiable items while preventing fraudulent transactions
Promote products, cross-sell services, and identify referral opportunities
Requirements:
Grade 12 diploma or equivalent
Minimum one year customer or member service experience
Strong verbal and written communication skills
Attention to detail and high accuracy
Proficient computer skills and basic financial risk knowledge
Bring financial transaction accuracy, member service, and product knowledge to Access Credit Union’s branch relationships.
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Apply on source site This Member Service Representative provides financial service to existing and potential members. The work combines deposits, withdrawals, payments, account support, product knowledge, and relationship management. You will promote credit union products, identify referrals, and respond to inquiries across branch, phone, and email channels.
Key Responsibilities:
Process deposits, withdrawals, loans, payments, and exchange transactions
Balance cash drawers, ATMs, night deposits, and transactions daily
Resolve routine account and deposit instrument problems
Safeguard cash and negotiable items while preventing fraudulent transactions
Promote products, cross-sell services, and identify referral opportunities
Requirements:
Grade 12 diploma or equivalent
Minimum one year customer or member service experience
Strong verbal and written communication skills
Attention to detail and high accuracy
Proficient computer skills and basic financial risk knowledge
Bring financial transaction accuracy, member service, and product knowledge to Access Credit Union’s branch relationships.
#J-18808-Ljbffr