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Job opportunity

Visitor Services Ambassador Toronto

Environment, Conservation and Parks | Environnement, Protection de la nature et Parcs

Toronto, Ontario
Welcome visitors in Toronto as a Visitor Services Ambassador, using inclusive service and clear communication across in-person and digital channels.
The Ontario Science Centre seeks temporary ambassadors for visitor services, admissions, retail, and customer experience. You will provide information about exhibits, programs, events, memberships, accessibility services, amenities, and policies. The work supports welcoming experiences for visitors of all ages.
Key Responsibilities:

Provide warm, inclusive, visitor-focused service
Assist visitors by telephone, email, live chat, and other channels
Process admissions, memberships, reservations, and retail transactions
Support visitor flow, wayfinding, school visits, and events
Replenish products and process online retail orders
Requirements:

Public service experience through in-person and digital channels
Knowledge of accessible and inclusive service practices
Experience using point-of-sale, ticketing, or reservation systems
Availability for weekends, holidays, evenings, and two weekdays
Advanced spoken and written French for bilingual positions
Apply visitor service, communication, transaction processing, and sound judgement skills as a Toronto Visitor Services Ambassador.

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