Job opportunity
Customer service manager - retail
DISCUS SUPPLY CO LTD.
Education: Secondary (high) school graduation certificate
Experience: 1 year to less than 2 years
Work setting
Retail service establishment
Tasks
Direct and control daily operations
Evaluate daily operations
Plan and organize daily operations
Manage staff and assign duties
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Determine merchandise and services to be sold
Locate, select and procure merchandise for resale
Develop and implement marketing strategies
Determine staffing requirements
Resolve issues that may arise, including customer requests, complaints and supply shortages
Recruit, hire and supervise staff and/or volunteers
Supervise office and volunteer staff
Computer and technology knowledge
Point of sale system
Word processing software
MS Outlook
Work conditions and physical capabilities
Attention to detail
Screening questions
Do you have experience working in this field?
Employment terms options
Morning
Day
Health benefits
Dental plan
Vision care benefits
Support for persons with disabilities
Provides auditory accessibility accommodations (for example: transcription software, teletypewriters, etc.)
Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Work Term: Permanent
Work Language: English
Hours: 35 hours per week
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Apply on source site Experience: 1 year to less than 2 years
Work setting
Retail service establishment
Tasks
Direct and control daily operations
Evaluate daily operations
Plan and organize daily operations
Manage staff and assign duties
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Determine merchandise and services to be sold
Locate, select and procure merchandise for resale
Develop and implement marketing strategies
Determine staffing requirements
Resolve issues that may arise, including customer requests, complaints and supply shortages
Recruit, hire and supervise staff and/or volunteers
Supervise office and volunteer staff
Computer and technology knowledge
Point of sale system
Word processing software
MS Outlook
Work conditions and physical capabilities
Attention to detail
Screening questions
Do you have experience working in this field?
Employment terms options
Morning
Day
Health benefits
Dental plan
Vision care benefits
Support for persons with disabilities
Provides auditory accessibility accommodations (for example: transcription software, teletypewriters, etc.)
Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Work Term: Permanent
Work Language: English
Hours: 35 hours per week
#J-18808-Ljbffr