Job opportunity
Quality Service Contract Analyst
Community Living BC
Quality service analysis meets contract management at CLBC in Nanaimo, with hybrid work after six-month probation and three office days weekly. Support service providers while advancing dependable services for adults with developmental disabilities and families.
As a Quality Service Analyst, you represent Community Living British Columbia as the primary service-provider contact. You lead funding and service-level negotiations, monitor contract quality, develop resources, manage requests, and support crisis-response readiness. The role combines stakeholder communication, financial review, and problem-solving within Service Delivery.
Key Responsibilities:
Consult Facilitators about support requests and resource suitability
Conduct on-site monitoring reviews and investigate service issues
Assist individuals and families experiencing crises
Develop service relationships, contracts, and agreements
Review funding reports and negotiate corrective actions
Requirements:
Bachelor's degree in Business, Social Work, or related discipline preferred
Social services experience in resource development or contract management
Equivalent relevant education and experience may be considered
Class 5 driver's license and clean driver's abstract
Successful completion of a Criminal Record Check
Bring contract negotiation, financial analysis, and service-quality expertise to CLBC's Nanaimo Service Delivery team.
#J-18808-Ljbffr
Apply on source site As a Quality Service Analyst, you represent Community Living British Columbia as the primary service-provider contact. You lead funding and service-level negotiations, monitor contract quality, develop resources, manage requests, and support crisis-response readiness. The role combines stakeholder communication, financial review, and problem-solving within Service Delivery.
Key Responsibilities:
Consult Facilitators about support requests and resource suitability
Conduct on-site monitoring reviews and investigate service issues
Assist individuals and families experiencing crises
Develop service relationships, contracts, and agreements
Review funding reports and negotiate corrective actions
Requirements:
Bachelor's degree in Business, Social Work, or related discipline preferred
Social services experience in resource development or contract management
Equivalent relevant education and experience may be considered
Class 5 driver's license and clean driver's abstract
Successful completion of a Criminal Record Check
Bring contract negotiation, financial analysis, and service-quality expertise to CLBC's Nanaimo Service Delivery team.
#J-18808-Ljbffr