Job opportunity
Team Lead, Retail Operations & Order Management
SharkNinja
SharkNinja is seeking a Team Lead, Retail Operations to oversee order management for retail accounts and drive process improvements. You’ll supervise CSR tasks, coordinate with Sales, Planning, and DC Operations, and lead training initiatives using Oracle, Power BI, HighRadius, Excel, and AI tools.
You’ll champion efficient workflows, manage escalations, monitor performance metrics, and partner with retailers to optimize service levels.
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Apply on source site You’ll champion efficient workflows, manage escalations, monitor performance metrics, and partner with retailers to optimize service levels.
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