Job opportunity
Senior Manager, Customer Resiliency Strategy & Analytics
Capital One
Capital One Canada is seeking a Senior Manager, Customer Resiliency Analytics to lead strategies for Collections and Recoveries, shaping risk and customer outcomes. You will build and guide a high-performing team of analysts, partner with Credit Risk, Data Science, and Operations, and present data-driven insights to senior leadership.
You will balance loss prevention with customer experience, drive strategic decisions, and foster a culture of inclusion and innovation while aligning with business
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Apply on source site You will balance loss prevention with customer experience, drive strategic decisions, and foster a culture of inclusion and innovation while aligning with business
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