Job opportunity
Administrator & Service Representative
Northern Employment Solutions Inc
Our client is seeking a highly organized and detail-oriented Administrator & Service Representative. This role is ideal for a motivated individual who thrives in a fast-paced, professional environment and takes pride in delivering accurate, high-quality administrative and client service support.
The Administrator & Service Representative plays a key role in the day-to-day administration of group benefit plans. This individual will ensure plans are managed efficiently, accurately, and in full compliance with applicable regulations while delivering exceptional service to clients and internal stakeholders.
Key Responsibilities
Administer and maintain group benefit programs including health, dental, vision, life, and disability plans
Manage employee benefit enrolments, updates, terminations, and claims support
Ensure compliance with all regulatory and contractual requirements related to group benefits
Act as a primary point of contact for client and employee benefit inquiries
Liaise with insurance carriers, plan administrators, and internal advisors regarding plan updates, renewals, and changes
Assist with renewal processes, rate negotiations, and implementation of plan changes
Conduct periodic audits to ensure accuracy of benefit data and plan administration
Prepare and distribute plan summaries, enrolment materials, and related documentation
Maintain accurate and up-to-date digital and physical records
Support the implementation of new benefit programs and initiatives
Provide general administrative and service support to the team as required
Skills & Qualifications
Bachelor’s degree in Business Administration, Human Resources, or a related field preferred
Minimum 2 years of experience in administration, financial services, insurance, or a related professional environment
Strong understanding of group benefits and insurance administration considered an asset
Excellent organizational skills with exceptional attention to detail
Strong written and verbal communication skills
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Professional, client-service oriented mindset
Ability to work both independently and collaboratively within a team
Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint
What They Offer
Competitive salary with comprehensive health benefits and life insurance
Company-matched retirement savings plan
15 days of paid vacation to start
5 personal days for rest, wellness, or unexpected life moments
Education program covering 100% of eligible certifications, courses, and programs
Early paid Fridays — wrap up your workday at 4 p.m.
3 hours of monthly Flex Time to use as needed
Seasonal winter and summer retreats for team connection and enjoyment
Spring car washes and detailing
Company events
Company pension
Dental care
Employee assistance program
Extended health care
Life insurance
On-site gym
On-site parking
Paid time off
RRSP match
Wellness program
Salary range anticipated to be between: $50,000 - $70,000/year + benefits.
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Apply on source site The Administrator & Service Representative plays a key role in the day-to-day administration of group benefit plans. This individual will ensure plans are managed efficiently, accurately, and in full compliance with applicable regulations while delivering exceptional service to clients and internal stakeholders.
Key Responsibilities
Administer and maintain group benefit programs including health, dental, vision, life, and disability plans
Manage employee benefit enrolments, updates, terminations, and claims support
Ensure compliance with all regulatory and contractual requirements related to group benefits
Act as a primary point of contact for client and employee benefit inquiries
Liaise with insurance carriers, plan administrators, and internal advisors regarding plan updates, renewals, and changes
Assist with renewal processes, rate negotiations, and implementation of plan changes
Conduct periodic audits to ensure accuracy of benefit data and plan administration
Prepare and distribute plan summaries, enrolment materials, and related documentation
Maintain accurate and up-to-date digital and physical records
Support the implementation of new benefit programs and initiatives
Provide general administrative and service support to the team as required
Skills & Qualifications
Bachelor’s degree in Business Administration, Human Resources, or a related field preferred
Minimum 2 years of experience in administration, financial services, insurance, or a related professional environment
Strong understanding of group benefits and insurance administration considered an asset
Excellent organizational skills with exceptional attention to detail
Strong written and verbal communication skills
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Professional, client-service oriented mindset
Ability to work both independently and collaboratively within a team
Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint
What They Offer
Competitive salary with comprehensive health benefits and life insurance
Company-matched retirement savings plan
15 days of paid vacation to start
5 personal days for rest, wellness, or unexpected life moments
Education program covering 100% of eligible certifications, courses, and programs
Early paid Fridays — wrap up your workday at 4 p.m.
3 hours of monthly Flex Time to use as needed
Seasonal winter and summer retreats for team connection and enjoyment
Spring car washes and detailing
Company events
Company pension
Dental care
Employee assistance program
Extended health care
Life insurance
On-site gym
On-site parking
Paid time off
RRSP match
Wellness program
Salary range anticipated to be between: $50,000 - $70,000/year + benefits.
#J-18808-Ljbffr