Serve TD customers in Montréal with accurate financial transactions and personalized banking guidance. This 15-hour role supports positive branch experiences.
As a Customer Experience Associate at TD Canada Trust, you will process deposits, withdrawals, and bill payments. You will understand customer needs, recommend suitable banking solutions, and resolve concerns using standard procedures. The role requires discretion with confidential matters and timely completion of business processes.
Key Responsibilities:

Process deposits, withdrawals, and bill payments accurately
Determine customer needs and recommend suitable banking solutions
Resolve concerns and escalate non-standard activities
Promote banking solutions while achieving assigned objectives
Connect personally with customers about banking processes
Requirements:

High School diploma or one-plus years of relevant experience
Undergraduate degree or equivalent is an asset
Strong organizational, planning, and time management skills
Hands-on knowledge of Word, Excel, Outlook, and internet
Calm, courteous verbal and written communication skills
Bring customer service, transaction accuracy, and banking solution expertise to TD Canada Trust in Montréal, Quebec.

#J-18808-Ljbffr

TD Banking Customer Experience Associate