Job opportunity
Pharmacy Support Operations Associate
Hims & Hers Health, Inc.
Support pharmacy patients and partners at Hims & Hers through accurate service, insurance administration, and daily operations. Work Monday through Friday, 9AM to 6PM.
As a Pharmacy Support and Operations Associate, you will report to the Pharmacy Manager and support a modern pharmacy service. Your work will include patient conversations, order investigations, insurance processing, and warehouse organization. You will help recognize clinical queries and escalate them appropriately while supporting safe, efficient pharmacy operations.
Key Responsibilities:
Serve as a pharmacy support contact for patient inquiries
Recognize and escalate clinical queries to appropriate teams
Apply conversation attributes and surface inquiry trends
Gather order information for pharmacy investigations
Support insurance billing, packing, and warehouse organization
Requirements:
At least 18 years old with high school diploma
Minimum one year of customer-facing experience
Accuracy, initiative, and strong time management skills
Verbal and written English and French proficiency
Pharmacy or healthcare experience is an asset
Bring patient service, pharmacy operations, and careful documentation skills to Hims & Hers from Monday through Friday.
#J-18808-Ljbffr
Apply on source site As a Pharmacy Support and Operations Associate, you will report to the Pharmacy Manager and support a modern pharmacy service. Your work will include patient conversations, order investigations, insurance processing, and warehouse organization. You will help recognize clinical queries and escalate them appropriately while supporting safe, efficient pharmacy operations.
Key Responsibilities:
Serve as a pharmacy support contact for patient inquiries
Recognize and escalate clinical queries to appropriate teams
Apply conversation attributes and surface inquiry trends
Gather order information for pharmacy investigations
Support insurance billing, packing, and warehouse organization
Requirements:
At least 18 years old with high school diploma
Minimum one year of customer-facing experience
Accuracy, initiative, and strong time management skills
Verbal and written English and French proficiency
Pharmacy or healthcare experience is an asset
Bring patient service, pharmacy operations, and careful documentation skills to Hims & Hers from Monday through Friday.
#J-18808-Ljbffr