Job opportunity
Bilingual Collections Resolution Specialist
First National Financial LP
French-English collections expertise drives this full-time Resolution Specialist contract in Toronto or Montreal, managing arrears through investigation, administration, and timely resolution.
Reporting to the Supervisor, Collections, you will handle delinquent accounts within an assigned portfolio. The position focuses on company-policy compliance, client budgeting support, fees, mortgage-related balances, and arrears settlements. Strong communication, analysis, and problem-solving skills support effective decisions.
Key Responsibilities:
Investigate delinquent accounts within assigned portfolios
Administer collections and minimize monetary loss exposure
Assist clients with budgeting and delinquency planning
Review bankruptcies and consumer proposals
Collect common expenses, liens, taxes, and utility arrears
Requirements:
French and English bilingualism required
Strong communication and interpersonal skills
Excellent analytical and problem-solving abilities
MS Office competency and technology-learning capacity
Availability for required shift work
Apply your bilingual communication, collections knowledge, and analytical judgment to resolve arrears for First National clients and portfolios.
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Apply on source site Reporting to the Supervisor, Collections, you will handle delinquent accounts within an assigned portfolio. The position focuses on company-policy compliance, client budgeting support, fees, mortgage-related balances, and arrears settlements. Strong communication, analysis, and problem-solving skills support effective decisions.
Key Responsibilities:
Investigate delinquent accounts within assigned portfolios
Administer collections and minimize monetary loss exposure
Assist clients with budgeting and delinquency planning
Review bankruptcies and consumer proposals
Collect common expenses, liens, taxes, and utility arrears
Requirements:
French and English bilingualism required
Strong communication and interpersonal skills
Excellent analytical and problem-solving abilities
MS Office competency and technology-learning capacity
Availability for required shift work
Apply your bilingual communication, collections knowledge, and analytical judgment to resolve arrears for First National clients and portfolios.
#J-18808-Ljbffr