Job opportunity
Personal Banking Associate Langley
TD Bank Group
Support customers in Langley with banking advice, service transactions, and digital education as a Personal Banking Associate at TD Canada Trust.
This branch-based role builds lasting customer relationships through banking solutions, problem resolution, and referrals. You will guide customers toward appropriate staff for new accounts, investment advice, and banking needs. The work includes confidential matters, operational support, documentation, and customer experience improvements.
Key Responsibilities:
Engage customers in advice needs and service transactions
Guide customers toward appropriate contacts and banking solutions
Educate customers about mobile, ATM, and online banking
Support cash and non-cash transactions and resolve critical issues
Recommend improvements to branch practices and operations
Requirements:
High School diploma or one year of relevant experience
Investment Funds Canada certification within 90 days
Proficiency with Microsoft Office, branch software, and internet
Knowledge of banking solutions and processes
Strong communication, organization, planning, and time management skills
Bring customer experience, banking knowledge, and sound judgement to TD Canada Trust’s Personal Banking Associate team in Langley.
#J-18808-Ljbffr
Apply on source site This branch-based role builds lasting customer relationships through banking solutions, problem resolution, and referrals. You will guide customers toward appropriate staff for new accounts, investment advice, and banking needs. The work includes confidential matters, operational support, documentation, and customer experience improvements.
Key Responsibilities:
Engage customers in advice needs and service transactions
Guide customers toward appropriate contacts and banking solutions
Educate customers about mobile, ATM, and online banking
Support cash and non-cash transactions and resolve critical issues
Recommend improvements to branch practices and operations
Requirements:
High School diploma or one year of relevant experience
Investment Funds Canada certification within 90 days
Proficiency with Microsoft Office, branch software, and internet
Knowledge of banking solutions and processes
Strong communication, organization, planning, and time management skills
Bring customer experience, banking knowledge, and sound judgement to TD Canada Trust’s Personal Banking Associate team in Langley.
#J-18808-Ljbffr