Job opportunity
Remote Mid-Market Customer Success Manager: Growth & Renewals
Riverside.fm
Riverside is seeking a results-driven Customer Success Manager to manage a portfolio of SMB customers remotely from Canada. You will drive adoption, enable success at scale, and protect long-term retention by guiding strategic conversations and reviews.
Collaborate with Product and Marketing to align roadmaps with customer needs, and pursue renewals and expansion opportunities. Strong English communication and a proactive, KPI-driven mindset are essential.
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Apply on source site Collaborate with Product and Marketing to align roadmaps with customer needs, and pursue renewals and expansion opportunities. Strong English communication and a proactive, KPI-driven mindset are essential.
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