Job opportunity
Remote Technical Support Specialist - Back Office
ServiceTitan, Inc.
ServiceTitan, Inc. seeks a Technical Support Specialist - Back Office to assist Canadian customers with our service-management software. You will become a subject-matter expert and guide users through complex workflows via phone, chat, email, and screen sharing.
The role focuses on fast, high-quality solutions, reducing escalations, and collaborating with product and support teams to improve processes. Strong communication, patience, and customer-centric problem solving are essential.
#J-18808-Ljbffr
Apply on source site The role focuses on fast, high-quality solutions, reducing escalations, and collaborating with product and support teams to improve processes. Strong communication, patience, and customer-centric problem solving are essential.
#J-18808-Ljbffr