Support Coast Capital members at Beverly Corners Branch through active listening and friendly financial advice. This is a part time regular office position.
As a Member Services Representative, internally titled Member Service Representative, you will be Coast Capital’s branch face. You will identify member needs, discuss opportunities, and support financial well-being through advice and service. The work emphasizes relationships, problem solving, and clear communication.
Key Responsibilities:

Welcome members while demonstrating Coast Capital values
Build relationships through money chats and proactive listening
Educate members about online banking and mobile platforms
Resolve and prevent member banking issues
Watch for counterfeit money and illegal transactions
Requirements:

Strong verbal English communication skills
Comfort having sensitive conversations with members
Active listening, empathy, and problem-solving abilities
Initiative, adaptability, curiosity, and integrity
Interest in customer service or banking careers
Bring empathy, advisory ability, and problem-solving skills to Coast Capital’s member-focused branch service in Beverly Corners.

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Part Time Member Services Representative