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Job opportunity

Industrial Equipment Service Writer

Sansom-Equipment-Ltd

Fredericton, New Brunswick
Coordinate industrial equipment service with strong scheduling and client communication skills at Sansom Equipment in a full-time position.
The Service Writer manages service requests for Sansom Equipment, a provider of industrial machinery and equipment. This position coordinates technician appointments, supports dispatch, and communicates service updates and resolutions. Success requires organization, Microsoft Office proficiency, scheduling software experience, and attention to detail.
Key Responsibilities:

Coordinate service requests and schedule technician appointments
Communicate service inquiries, updates, and resolutions with clients
Support technician dispatch with job information and resources
Coordinate parts availability, inventory, and supply orders
Maintain records and generate service performance reports
Requirements:

High school diploma or equivalent required
Associate's or bachelor's degree preferred
Customer service or dispatching experience preferred
Strong communication and interpersonal skills
Microsoft Office and scheduling software proficiency
Bring organized scheduling, detailed documentation, and clear communication to industrial equipment service coordination at Sansom Equipment.

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