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Job opportunity

Entry-Level Client Care Coordinator

111013 ParaMed Inc.

Calgary, Alberta
Support clients and field staff as an Entry-Level Client Care Coordinator with ParaMed, using customer service and scheduling skills full time.
As a Coordinator, you will serve as the primary contact for clients and field staff. You will match patients needing care with appropriate staff. The work uses scheduling, computer, communication, documentation, compassion, and empathy skills.
Key Responsibilities:

Assign staff according to patient needs and availability
Build patient care schedules based on relevant factors
Enter and update employee and patient data
Respond courteously to calls and electronic communications
Document and report staff and patient interactions
Requirements:

Strong computer skills
Superior customer service skills
Effective oral and written communication
Compassion and empathy with patients and families
Administrative, office, or scheduling experience is an asset
Bring compassionate communication, scheduling, and customer service skills to coordinate care for ParaMed clients and patients.

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