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Job opportunity

IT Support Specialist – Legal Tech & Escalations

BCLMA

Vancouver, British Columbia
BCLMA is seeking an IT Support Specialist in Vancouver to act as the primary escalation point for complex issues, supporting lawyers, legal assistants and staff. You will collaborate with Service Delivery, handle high‑impact incidents, and contribute to the knowledge base and continuous improvement initiatives.
The role requires a bachelor’s level IT background, 5 years of progressive support experience (1–2 in escalation), and strong Windows/M365, AV, and network troubleshooting skills.

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