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Senior Google CCAIP Engineer - IVR & CCaaS Expert

Miratech

Ahuntsic North, Quebec 120.000 - 180.000
Miratech is seeking a Senior Google CCAIP Engineer to design, configure, and test customer contact center solutions on Google’s CCAI platform. You will implement DTMF IVR menus, call flows, multilingual prompts, and routing logic in production environments, with strong emphasis on documentation and validation.
The role requires hands-on CCaaS experience, API integrations with CRMs, and collaboration with customer stakeholders.

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