Job opportunity
Construction Materials Customer Service Specialist
Convoy Supply
Serve construction customers from Convoy’s Coquitlam location using product knowledge, order processing, and clear communication. Coordinate materials and deliveries accurately.
As a Customer Service Specialist, you will support customers purchasing roofing, building envelope, and below grade materials. The role involves processing orders, quotes, returns, payments, and supplier purchase orders. You will also coordinate deliveries, explain product applications, and support warehouse inventory activities.
Key Responsibilities:
Process customer orders, quotes, and returns accurately
Coordinate customer deliveries and pickups with operations
Educate customers about products and applications
Generate, place, and confirm supplier purchase orders
Participate in physical warehouse materials inventory
Requirements:
Customer procurement experience, preferably construction or building supply
Excellent written and oral communication skills
Strong problem-solving and quick response abilities
Excellent decision-making skills and initiative
Organization, attention to detail, and respectful teamwork
Apply customer service, construction product knowledge, and coordination skills while supporting Convoy customers in Coquitlam, British Columbia.
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Apply on source site As a Customer Service Specialist, you will support customers purchasing roofing, building envelope, and below grade materials. The role involves processing orders, quotes, returns, payments, and supplier purchase orders. You will also coordinate deliveries, explain product applications, and support warehouse inventory activities.
Key Responsibilities:
Process customer orders, quotes, and returns accurately
Coordinate customer deliveries and pickups with operations
Educate customers about products and applications
Generate, place, and confirm supplier purchase orders
Participate in physical warehouse materials inventory
Requirements:
Customer procurement experience, preferably construction or building supply
Excellent written and oral communication skills
Strong problem-solving and quick response abilities
Excellent decision-making skills and initiative
Organization, attention to detail, and respectful teamwork
Apply customer service, construction product knowledge, and coordination skills while supporting Convoy customers in Coquitlam, British Columbia.
#J-18808-Ljbffr