Job opportunity
Program Development & Operations Coordinator
Muslim Food Bank and Community Services
Seniors Home Support Program Development & Operations Coordinator
Organization:
Muslim Food Bank & Community Services (MFBCS)
Position Type:
Full-Time
Position Overview
MFBCS is seeking a motivated and hands-on Program Development & Operations Coordinator to help establish and operate a new Seniors Home Support Program.
The program will function as a social enterprise, providing personal and eligible medical home support services while developing sustainable revenue through government-funded contracts and private fee-for-service clients.
The successful candidate will support the practical launch and day-to-day operation of the program, including business development, client recruitment, caregiver coordination, scheduling, community outreach, billing, and administrative systems.
Key Responsibilities
Assist with establishing and launching the Seniors Home Support Program.
Conduct market research and support development of service packages and pricing.
Identify potential clients and build relationships with referral organizations.
Promote services and help generate private-pay client revenue.
Assist with government contract opportunities and funding applications.
Coordinate client registration, caregiver scheduling, and service delivery.
Support recruitment and onboarding of personal support workers and other care professionals.
Track billable hours, client registrations, revenue, and operational expenses.
Maintain service quality records and prepare regular performance reports.
Support the program's progression toward financial self-sufficiency.
Qualifications
Diploma or degree in healthcare administration, business, social services, or a related field.
Two to four years of relevant experience in home care, healthcare coordination, community services, or business development.
Strong communication, organizational, and customer service skills.
Experience in client acquisition, outreach, and service coordination.
Ability to work independently and take responsibility for practical program implementation.
Familiarity with Canadian home care services is an asset.
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Apply on source site Organization:
Muslim Food Bank & Community Services (MFBCS)
Position Type:
Full-Time
Position Overview
MFBCS is seeking a motivated and hands-on Program Development & Operations Coordinator to help establish and operate a new Seniors Home Support Program.
The program will function as a social enterprise, providing personal and eligible medical home support services while developing sustainable revenue through government-funded contracts and private fee-for-service clients.
The successful candidate will support the practical launch and day-to-day operation of the program, including business development, client recruitment, caregiver coordination, scheduling, community outreach, billing, and administrative systems.
Key Responsibilities
Assist with establishing and launching the Seniors Home Support Program.
Conduct market research and support development of service packages and pricing.
Identify potential clients and build relationships with referral organizations.
Promote services and help generate private-pay client revenue.
Assist with government contract opportunities and funding applications.
Coordinate client registration, caregiver scheduling, and service delivery.
Support recruitment and onboarding of personal support workers and other care professionals.
Track billable hours, client registrations, revenue, and operational expenses.
Maintain service quality records and prepare regular performance reports.
Support the program's progression toward financial self-sufficiency.
Qualifications
Diploma or degree in healthcare administration, business, social services, or a related field.
Two to four years of relevant experience in home care, healthcare coordination, community services, or business development.
Strong communication, organizational, and customer service skills.
Experience in client acquisition, outreach, and service coordination.
Ability to work independently and take responsibility for practical program implementation.
Familiarity with Canadian home care services is an asset.
#J-18808-Ljbffr