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Job opportunity

B2B Customer Experience Specialist — ERP Pro

CTG Brands Inc.

Vaughan, Ontario
CTG Brands Inc. is seeking a Customer Service Representative to be the first point of contact for customers, handling inquiries, processing orders, resolving issues, and ensuring satisfaction throughout the order lifecycle.
You will work with Sales, Logistics, and Accounting to resolve issues, while maintaining accurate records and supporting seasonal surges. The ideal candidate has 2+ years in customer service, strong communication skills, and experience with ERP/CRM systems.

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