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Job opportunity

Gender Program Administrative Support IV

Recovery Alberta

Edmonton, Alberta
Support gender affirming care at University of Alberta Hospital using Connect Care, referral management, and advanced administrative skills. This permanent part time role follows weekday daytime scheduling.
As an Administrative Support IV, you will support clinical operations for a multidisciplinary Gender Program team. You will work with Family Medicine Specialist physicians, Psychiatrists, a Nurse, and a Dietician. The position requires communication, judgment, discretion, collaboration, and specialized administrative knowledge.
Key Responsibilities:

Greet clients warmly and answer calls engagingly
Complete registration and check in tasks in Connect Care
Schedule clinic appointments for gender affirming care
Manage referral and follow up work queues
Process correspondence from multiple sources
Requirements:

Some post secondary education
Minimum three years in an ambulatory setting within five years
Experience managing referral work queues in Connect Care
Proficiency with Connect Care, Netcare, Outlook, and Excel
Strong communication, judgment, discretion, and collaboration skills
Apply advanced administrative expertise to support gender affirming clinical operations through Connect Care and coordinated referral management.

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