Job opportunity
IT Support Technician Montreal West
SSA MARINE
Technical expertise and customer service define this IT Technician contract with TERMONT in Montreal West, supporting two port terminals.
This full-time, one-year temporary position provides first-contact support for unionized and non-unionized employees. You will analyze requests, troubleshoot equipment, maintain system reliability, and support operational availability. French and English proficiency is required for user assistance.
Key Responsibilities:
Receive and analyze support requests in person, by phone, or email
Prioritize requests and follow service-level requirements through resolution
Diagnose issues and implement timely technical solutions
Install, configure, maintain, and troubleshoot equipment and peripherals
Support business systems, network equipment, and operational facilities
Requirements:
Education in information technology, technical support, or related field
Relevant experience supporting users and troubleshooting equipment
Knowledge of workstations, peripherals, systems, and network equipment
Strong customer service and problem-solving skills
Proficiency in written and spoken French and English
Apply your IT support, troubleshooting, and customer service expertise while maintaining reliable technology across TERMONT’s terminals.
#J-18808-Ljbffr
Apply on source site This full-time, one-year temporary position provides first-contact support for unionized and non-unionized employees. You will analyze requests, troubleshoot equipment, maintain system reliability, and support operational availability. French and English proficiency is required for user assistance.
Key Responsibilities:
Receive and analyze support requests in person, by phone, or email
Prioritize requests and follow service-level requirements through resolution
Diagnose issues and implement timely technical solutions
Install, configure, maintain, and troubleshoot equipment and peripherals
Support business systems, network equipment, and operational facilities
Requirements:
Education in information technology, technical support, or related field
Relevant experience supporting users and troubleshooting equipment
Knowledge of workstations, peripherals, systems, and network equipment
Strong customer service and problem-solving skills
Proficiency in written and spoken French and English
Apply your IT support, troubleshooting, and customer service expertise while maintaining reliable technology across TERMONT’s terminals.
#J-18808-Ljbffr