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Job opportunity

Import Operations Specialist - Freight Forwarding

Reimer Associates Inc.

Dollard-des-Ormeaux, Quebec
Join a leading Canadian transportation and logistics provider renowned for delivering high-performance, customized freight forwarding solutions.

Our client is hiring an

Import Operations Specialist

to join a growing freight forwarding team in Montreal – West Island. This is an excellent opportunity for a detail-oriented, service-driven logistics professional with hands‑on ocean import experience who enjoys working in a fast-paced environment and being a key part of daily operations.

About the Role
This position is focused primarily on Ocean import operations, managing shipments arriving from Europe and other global origins. You’ll play a central role in coordinating import files, ensuring timely processing, maintaining strong communication with customers and partners, and keeping shipments moving efficiently from origin to destination.

This role will also provide occasional support for air import activities as needed for team coverage, so an openness to cross‑training and learning is important.

Key Responsibilities

Coordinate and manage end-to-end ocean import shipments

Process and monitor import files with accuracy and urgency

Liaise with customers, carriers, overseas partners, and internal teams

Ensure documentation, tracking, and shipment updates are handled efficiently

Support exception management and problem resolution

Assist with air import backup coverage during vacations and absences

Work within CargoWise and related systems to maintain shipment visibility and data integrity

What We’re Looking For

3–5 years of experience in ocean import operations within freight forwarding

Strong understanding of import processes, documentation, and customer service

Strong English communication skills

Bilingual French/English is a strong asset

Able to multitask, stay organized, and manage priorities in a busy operations setting

Team-oriented, reliable, and eager to contribute

Schedule: Full-time, 5 days in office

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