Job opportunity
Medical Office Manager
Infini Health
Hours of Work: Monday - Friday, with potential evenings and weekends (Saturday's & Sunday's) as required
Who This Position Is Perfect For:
We are seeking a dedicated and experienced Medical Office Manager to oversee the efficient operations of our medical practice in Ontario. The ideal candidate will be responsible for managing day-to-day office operations, ensuring a smooth workflow, overseeing administrative staff, and contributing to an exceptional patient experience.
Be based in
Hamilton , as this position requires in-office attendance with flexible working hours.
Possess a strong work ethic and commitment to excellence.
Be highly organized with the ability to multitask effectively while maintaining a focus on patient satisfaction and clinic operations.
Demonstrate strong leadership and communication skills with a proven ability to manage teams.
Be comfortable working autonomously, taking initiative to manage tasks and resolve issues efficiently.
Key Responsibilities:
1. Office Management
Oversee daily administrative tasks, supplies, contracts, file management, and office policies and procedures.
Coordinate facility inspections, preventative maintenance, repairs, and ensure clinic equipment and infrastructure remain safe and functional.
Review physician requisitions for accuracy and completeness, coordinating with providers to resolve discrepancies and maintain accurate patient records.
Oversee billing and payment collection processes, monitor key performance indicators, and implement cost-effective strategies while maintaining service quality.
2. Staff Supervision and Management
Support recruitment, training, scheduling, supervision, and performance evaluations of clinic staff.
Foster a positive, collaborative work environment and address employee concerns in coordination with HR and Management.
Oversee MOA bookings, patient communications, and administrative workflows while providing hands-on MOA support as needed.
Oversee appointment coordination, patient inquiries, and issue resolution while maintaining high standards of patient care, safety, and customer service.
3. Technology Administration and Integration
Provide administrative support for clinic systems and software, including Accuro, Velox, Ocean Forms, Microsoft Office, Planner, and ClickUp.
Identify and implement technology improvements to enhance operational efficiency.
Qualifications & Skills
Education & Experience:
Completion of post-secondary education in Business, Office Administration, Healthcare Leadership, or similar field is considered an asset, but not required.
A minimum of
2 years of progressive experience
in a multidisciplinary clinical environment, ideally in diagnostic imaging, pain, and/or musculoskeletal.
Minimum
1 year experience
in a coaching or leadership role.
Proficiency in MS Office and general computer use; PACS/EMR experience and knowledge of healthcare regulations and best practices are assets.
Ability to uphold and maintain a high level of confidentiality in handling sensitive and confidential information.
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Apply on source site Who This Position Is Perfect For:
We are seeking a dedicated and experienced Medical Office Manager to oversee the efficient operations of our medical practice in Ontario. The ideal candidate will be responsible for managing day-to-day office operations, ensuring a smooth workflow, overseeing administrative staff, and contributing to an exceptional patient experience.
Be based in
Hamilton , as this position requires in-office attendance with flexible working hours.
Possess a strong work ethic and commitment to excellence.
Be highly organized with the ability to multitask effectively while maintaining a focus on patient satisfaction and clinic operations.
Demonstrate strong leadership and communication skills with a proven ability to manage teams.
Be comfortable working autonomously, taking initiative to manage tasks and resolve issues efficiently.
Key Responsibilities:
1. Office Management
Oversee daily administrative tasks, supplies, contracts, file management, and office policies and procedures.
Coordinate facility inspections, preventative maintenance, repairs, and ensure clinic equipment and infrastructure remain safe and functional.
Review physician requisitions for accuracy and completeness, coordinating with providers to resolve discrepancies and maintain accurate patient records.
Oversee billing and payment collection processes, monitor key performance indicators, and implement cost-effective strategies while maintaining service quality.
2. Staff Supervision and Management
Support recruitment, training, scheduling, supervision, and performance evaluations of clinic staff.
Foster a positive, collaborative work environment and address employee concerns in coordination with HR and Management.
Oversee MOA bookings, patient communications, and administrative workflows while providing hands-on MOA support as needed.
Oversee appointment coordination, patient inquiries, and issue resolution while maintaining high standards of patient care, safety, and customer service.
3. Technology Administration and Integration
Provide administrative support for clinic systems and software, including Accuro, Velox, Ocean Forms, Microsoft Office, Planner, and ClickUp.
Identify and implement technology improvements to enhance operational efficiency.
Qualifications & Skills
Education & Experience:
Completion of post-secondary education in Business, Office Administration, Healthcare Leadership, or similar field is considered an asset, but not required.
A minimum of
2 years of progressive experience
in a multidisciplinary clinical environment, ideally in diagnostic imaging, pain, and/or musculoskeletal.
Minimum
1 year experience
in a coaching or leadership role.
Proficiency in MS Office and general computer use; PACS/EMR experience and knowledge of healthcare regulations and best practices are assets.
Ability to uphold and maintain a high level of confidentiality in handling sensitive and confidential information.
#J-18808-Ljbffr