Service Writer Nisku Service Department

Support Brandt’s Nisku Service Department with accurate records, customer inquiries, and organized work order control in a full-time position.
As a Service Writer, you assist the Service Manager with timely reports and operational records. You will handle service inquiries, open and track work orders, maintain customer profiles, and support warranty claims. The position also involves service library, filing, accessories, and supply responsibilities.
Key Responsibilities:

Field internal and external customer inquiries for Service Department
Open work orders as directed by management
Maintain work order control through closure and invoicing
Update customer profiles from work order information
Maintain Service Department files, records, and library
Requirements:

Full-time availability for the Service Writer position
Ability to maintain accurate Service Department records
Ability to organize current service information
Ability to support reports and warranty claims
Interest in machinery manufacturing industry operations
Bring organized service administration, customer communication, and work order tracking to Brandt’s Nisku Service Department.

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