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Key Accounts Operations Lead - Vancouver Hybrid

Danica

Vancouver, British Columbia
Danica is seeking a Key Accounts Operations Manager to lead the operational execution for the company’s key accounts in Vancouver. The role ensures accurate customer-specific ordering, EDI, portal usage, VAS, routing, labelling, compliance and timely shipments, while guiding the Key Account support team and coordinating with Sales, Finance, ERP and 3PL partners.
The candidate will own account scorecards, manage chargebacks, drive onboarding, and ensure corrective-action follow-through, with a

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