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Job opportunity

Spécialiste AirCover — Expérience Client & Réclamations

Airbnb, Inc.

Winnipeg, Manitoba
Airbnb is seeking a Claims Experience Expert to join the AirCover team in Canada. You will coordinate and resolve host and guest claims, delivering high-touch personalized support while safeguarding the brand from fraud.
The role requires strong problem-solving, empathy, and the ability to communicate clearly in both English and French, with 5+ years in fintech or customer experience. Work is a regular 5-day, 40-hour week with some travel as needed, and you will collaborate across teams to

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