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Job opportunity

Mobile Outreach Housing Support Worker

Pacifica Housing Advisory Association

Nanaimo, British Columbia
Mobile Outreach Workers provide person-centered housing support across Pacifica Housing sites and the community, using advocacy and crisis response skills. The schedule runs Thursday to Saturday and every other Wednesday.
This worker supports tenants facing mental health challenges, substance use, poverty, and social isolation. Guided by harm reduction and Housing First practices, the position promotes housing stability, health, autonomy, and community connection. Services include life skills development, health navigation, tenancy support, and coordination with community resources.
Key Responsibilities:

Advocate alongside tenants at medical, psychiatric, counselling, and Ministry appointments
Deliver life skills training and support financial responsibilities
Respond to emergencies, including overdoses and naloxone administration
Coordinate with health practitioners, ACT teams, and emergency services
Maintain tenant records, case notes, statistics, and incident reports
Requirements:

Related human or social service education or training
Recent experience supporting people affected by homelessness or addictions
Knowledge of harm reduction and Housing First practices
First Aid and naloxone administration training
Valid driver’s license, reliable vehicle, and required business insurance
Support Pacifica Housing tenants through mobile advocacy, life skills, crisis response, and community resource coordination.

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