Job opportunity
Inside Sales Representative - Edmonton, AB (North)
The Bolt Supply House Ltd.
Build Your Career with a National Organization Where Your Expertise Makes an Impact
COMPANY OVERVIEW
The Bolt Supply House, Source Atlantic, and Soucie Salo have united to form a national leader in industrial distribution and services. With 600+ employees, 34 branches, and access to over 4,000 global suppliers, we provide specialized technical services, innovative business solutions, and connected solutions through the strategic use of technology and data-driven insights, to empower customers across Canada and beyond. Rooted in resilience, guided by a strong commitment to quality, and fueled by innovation, we are shaping a future of smarter, faster, more connected solutions.
We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of
Inside Sales Representative
based out of our
Edmonton, AB
location
(11734 - 156 Street).
POSITION OVERVIEW
The Inside Sales Representative will work cooperatively with outside sales and other members of the distribution team to grow existing customers, create new customers and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction.
RESPONSIBILITIES
Respond to customer inquiries via phone, email, or in-person with professionalism and technical expertise.
Understand customer requirements and recommend appropriate industrial products, systems, and technical solutions.
Present alternatives and solutions considering pricing, specifications, compatibility, and availability.
Process quotes, proposals, and orders accurately, ensuring all product specifications and system requirements are accurately captured and addressed
Provide reliable updates on product availability, shipment status, and delivery timelines
Coordinate with vendors and internal teams to ensure timely fulfillment and resolve issues
Follow up with customers after sales to ensure satisfaction and address concerns
Maintain organized customer records and communicate demand changes to purchasing
Support counter sales, inventory counts, and maintain accurate system data
Adhere to company policies and procedures
Stay current on product lines, technical updates, and industry trends.
Provide back up support to Counter Staff, Shipping, Receiving, etc
Perform other duties as assigned
QUALIFICATIONS
2 or more years of experience in an Inside Sales role is required; though not required, preference will be given to individuals with experience/knowledge of fasteners, industrial components, MRO supplies, etc
Strong customer service skills with a professional attitude
Clear communication skills (in-person and on the phone)
Honest, reliable, and dependable
Good problem-solving skills and attention to detail
Strong time management and ability to work both independently and as part of a team
Experience meeting sales targets and upselling products
Able to stay calm and professional when dealing with difficult customers
Basic math skills for pricing, measurements, and calculations
Comfortable using computers and software such as Microsoft Office and ERP systems
Unveiling Your Perks:
Secure your place in our dynamic, permanent team, where long-term growth meets everyday impact. Unlock a compelling array of benefits:
Competitive compensation that recognizes your worth.
A flexible health, drug, and dental plan tailored to your well-being.
An employer-matching retirement savings plan for your financial security.
Additional life and disability insurance options for peace of mind.
Confidential access to an Employee Family Assistance Program (EAP) that supports your holistic welfare.
An enriched vacation entitlement schedule for a balanced life.
Participate in our physical fitness reimbursement program, championing your vitality.
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Apply on source site COMPANY OVERVIEW
The Bolt Supply House, Source Atlantic, and Soucie Salo have united to form a national leader in industrial distribution and services. With 600+ employees, 34 branches, and access to over 4,000 global suppliers, we provide specialized technical services, innovative business solutions, and connected solutions through the strategic use of technology and data-driven insights, to empower customers across Canada and beyond. Rooted in resilience, guided by a strong commitment to quality, and fueled by innovation, we are shaping a future of smarter, faster, more connected solutions.
We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of
Inside Sales Representative
based out of our
Edmonton, AB
location
(11734 - 156 Street).
POSITION OVERVIEW
The Inside Sales Representative will work cooperatively with outside sales and other members of the distribution team to grow existing customers, create new customers and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction.
RESPONSIBILITIES
Respond to customer inquiries via phone, email, or in-person with professionalism and technical expertise.
Understand customer requirements and recommend appropriate industrial products, systems, and technical solutions.
Present alternatives and solutions considering pricing, specifications, compatibility, and availability.
Process quotes, proposals, and orders accurately, ensuring all product specifications and system requirements are accurately captured and addressed
Provide reliable updates on product availability, shipment status, and delivery timelines
Coordinate with vendors and internal teams to ensure timely fulfillment and resolve issues
Follow up with customers after sales to ensure satisfaction and address concerns
Maintain organized customer records and communicate demand changes to purchasing
Support counter sales, inventory counts, and maintain accurate system data
Adhere to company policies and procedures
Stay current on product lines, technical updates, and industry trends.
Provide back up support to Counter Staff, Shipping, Receiving, etc
Perform other duties as assigned
QUALIFICATIONS
2 or more years of experience in an Inside Sales role is required; though not required, preference will be given to individuals with experience/knowledge of fasteners, industrial components, MRO supplies, etc
Strong customer service skills with a professional attitude
Clear communication skills (in-person and on the phone)
Honest, reliable, and dependable
Good problem-solving skills and attention to detail
Strong time management and ability to work both independently and as part of a team
Experience meeting sales targets and upselling products
Able to stay calm and professional when dealing with difficult customers
Basic math skills for pricing, measurements, and calculations
Comfortable using computers and software such as Microsoft Office and ERP systems
Unveiling Your Perks:
Secure your place in our dynamic, permanent team, where long-term growth meets everyday impact. Unlock a compelling array of benefits:
Competitive compensation that recognizes your worth.
A flexible health, drug, and dental plan tailored to your well-being.
An employer-matching retirement savings plan for your financial security.
Additional life and disability insurance options for peace of mind.
Confidential access to an Employee Family Assistance Program (EAP) that supports your holistic welfare.
An enriched vacation entitlement schedule for a balanced life.
Participate in our physical fitness reimbursement program, championing your vitality.
#J-18808-Ljbffr