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Job opportunity

Field Warranty Specialist Calgary

Toyota Motor Corporation

Calgary, Alberta 93.000 - 122.000
Analyze warranty expenditures and dealer KPIs as a Field Warranty Specialist with Toyota Canada Inc. in Calgary, AB, under a hybrid work model.
This full-time Rank 5 position supports Toyota and Lexus Warranty, Extra Care Protection, and VSCLOC activities. Reporting to the Manager of Field Warranty, you will administer policies with dealerships to support customer satisfaction and consistent profitable processes. The work combines warranty analysis, dealership operations, training, and collaboration.
Key Responsibilities:

Analyze Warranty and Extra Care Protection expenditures by dealer
Perform warranty claim debits when necessary
Conduct onsite and virtual warranty assessments
Support Claims Processing System and policy training
Collaborate with Warranty Claims, PQSS, VSCLOC, and Zone Offices
Requirements:

Automotive, Business, related diploma, degree, or equivalent experience
Minimum five years of warranty-related experience
Dealership operations and collaboration experience is mandatory
Strong mechanical aptitude and data analytical skills
Valid G Driver’s License and frequent travel availability
Apply warranty analysis, dealership collaboration, and customer service skills supporting Toyota and Lexus dealers across the Prairie Zone.

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