Drive client growth remotely from Canada through strategic account management, customer adoption, and trusted stakeholder relationships. Guide organizations toward stronger employee financial well-being.
As a Client Account Manager, you will manage high-value, complex accounts in a financial technology environment. Build tailored strategies around business objectives and employee requirements. Use engagement plans, performance insights, and proactive communication to increase product value, adoption, and retention.
Key Responsibilities:

Manage high-value accounts as primary stakeholder contact
Develop tailored recommendations and strategic account plans
Increase product adoption, services, and account growth
Lead business reviews with client decision-makers
Coordinate escalations and communicate feedback internally
Requirements:

At least two years in client-facing professional experience
Experience managing portfolios and increasing account value
Customer adoption strategy experience with measurable results
Strong communication, organization, and problem-solving skills
Familiarity with HubSpot, Intercom, Jira, or CRM platforms
Apply client relationship management, adoption strategy, and commercial judgment while supporting remote financial technology accounts across Canada.

#J-18808-Ljbffr

Remote Client Account Manager