Job opportunity
Full Stack Production Support Engineer
The Toronto-Dominion Bank (Canada)
Toronto-based Software Engineer II combines full stack troubleshooting with production support for TD’s business-critical branch technology. Work across desktop, web, and mainframe-connected systems.
In this role, you support applications and platforms serving TD’s large retail branch network. You investigate incidents, interpret logs, and coordinate solutions across engineering, infrastructure, security, release management, business, and control teams. The environment includes established and current technologies.
Key Responsibilities:
Investigate and resolve production incidents, service requests, and user inquiries
Analyze logs, alerts, dependencies, and system behaviour for root causes
Diagnose Windows services, applications, configurations, and remote endpoints
Validate releases, regression tests, and pilot-device deployments
Document findings, procedures, troubleshooting guides, and known errors
Requirements:
Approximately five or more years of relevant experience
Experience supporting enterprise applications in production environments
Strong troubleshooting, analytical, and problem-solving skills
Working knowledge of scripting, programming languages, and SQL
Degree, certificate, or equivalent practical experience
Bring full stack troubleshooting, production support, and cross-team coordination to TD’s retail branch technology environment in Toronto.
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Apply on source site In this role, you support applications and platforms serving TD’s large retail branch network. You investigate incidents, interpret logs, and coordinate solutions across engineering, infrastructure, security, release management, business, and control teams. The environment includes established and current technologies.
Key Responsibilities:
Investigate and resolve production incidents, service requests, and user inquiries
Analyze logs, alerts, dependencies, and system behaviour for root causes
Diagnose Windows services, applications, configurations, and remote endpoints
Validate releases, regression tests, and pilot-device deployments
Document findings, procedures, troubleshooting guides, and known errors
Requirements:
Approximately five or more years of relevant experience
Experience supporting enterprise applications in production environments
Strong troubleshooting, analytical, and problem-solving skills
Working knowledge of scripting, programming languages, and SQL
Degree, certificate, or equivalent practical experience
Bring full stack troubleshooting, production support, and cross-team coordination to TD’s retail branch technology environment in Toronto.
#J-18808-Ljbffr