Customer Service Reservation Agent

Deliver outstanding customer service for U-Haul through reservation calls, equipment coordination, and accurate availability support in Edmonton. Work full time in the office.
This Reservation Manager Agent position supports customers, field team members, and U-Haul dealerships. Under the Traffic Control Manager, you will assist with incoming and outgoing calls while managing reservations and equipment placement. Reports, contracts, and U-Box support are also part of the work.
Key Responsibilities:

Handle customer calls and reservation-related inquiries
Support field teams with equipment and reservation management
Support dealerships with equipment and reservation placement
Review reports for accurate equipment availability
Assist with U-Box portable storage service
Requirements:

High school diploma or equivalent qualification
Customer service proficiency and professional phone etiquette
Time management skills for reservation-related tasks
Ability to multitask in an office setting
Working knowledge of Word, email, and multiline phones
Use customer service, phone communication, and multitasking abilities to support U-Haul reservations and equipment distribution.

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