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Job opportunity

Personal Banking Associate Blainville

TD

La Baie, Quebec
Serve TD Canada Trust customers in Blainville with banking advice, digital education, and accurate service transactions at the branch.
As a Personal Banking Associate, you build lasting customer relationships while addressing banking needs and guiding customers toward suitable contacts. You support new accounts, investment advice, banking solutions, problem resolution, and frontline operations. The position requires sound judgement with confidential matters and consistent attention to regulations.
Key Responsibilities:

Engage customers in advice needs and service transactions
Guide customers toward appropriate contacts and banking solutions
Educate customers about mobile, ATM, and online banking
Support scheduled cash and non-cash frontline transactions
Complete accurate processes, documentation, and procedures
Requirements:

High School diploma or one year relevant experience
Complete Investment Funds Canada certification within 90 days
Use Microsoft Office, branch software, and internet tools
Understand banking solutions and processes for customer advice
Communicate effectively with customers and related teams
Bring customer experience, banking knowledge, and digital education skills to TD Canada Trust’s Blainville branch team.

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