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Job opportunity

Scotiabank Investment Service Advisor

Scotiabank

Toronto, Ontario
Scotiabank is seeking an Investment Service Advisor for its Scarborough Client Experience Centre. Bring financial services knowledge and strong customer communication.
This full-time Customer Care Advisor position supports clients across Canada with investment and banking needs. You will deliver advice-based solutions, address account concerns, and help customers use products, services, and digital banking tools. The role includes regulatory requirements, risk management standards, and collaboration with internal partners.
Key Responsibilities:

Deliver exceptional service for investment and banking questions
Strengthen relationships by identifying customer needs
Provide solutions supporting clients' financial goals
Resolve concerns while following regulatory requirements
Contribute to a high-performing team environment
Requirements:

Knowledge of investment products or wealth management
Understanding of mutual fund regulations and CIRO requirements
Customer-first approach with strong active listening skills
Experience in banking, financial services, or related environments
Flexibility for varied shifts, evenings, and Saturdays
Apply investment knowledge, customer-first communication, and regulatory awareness while serving Scotiabank clients from Scarborough.

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